Privacy Policy

Last updated: January 8, 2026

10s Tracker LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our tennis match tracking and tournament management platform.

1. Information We Collect

Account Information

When you create an account, we collect:

• Name and email address
• Password (stored securely using encryption)
• Account type (player, parent, coach, or organizer)
• Country and optional location information

Match and Tournament Data

When you use our services, we collect:

• Match scores, statistics, and history
• Tournament registrations and results
• Player profiles and performance data
• Communications within the platform

Payment Information

When you make purchases or receive payments, our payment processor (Stripe) collects:

• Credit/debit card information
• Billing address
• Transaction history

We do not store your full credit card details on our servers.

Automatically Collected Information

When you use our platform, we automatically collect:

• Device information (type, operating system, browser)
• IP address and general location
• Usage data (features used, time spent, interactions)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate about products, services, and events
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Personalize and improve your experience
• Generate AI-powered coaching insights and recommendations

3. Information Sharing

We may share your information in the following situations:

Public Information

Certain information is publicly visible by design:

• Tournament registrations and results
• Match scores shared via live scoring links
• Player rankings and statistics (if you opt in)

With Your Consent

We may share information when you give us explicit consent, such as:

• Linking your child's account to a parent account
• Connecting with a coach
• Joining a tournament or league

Service Providers

We share information with third-party service providers who perform services on our behalf:

• Supabase (database and authentication)
• Stripe (payment processing)
• Netlify (hosting)
• OpenAI (AI coaching features)

Legal Requirements

We may disclose information if required by law or in response to valid legal requests from public authorities.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure password hashing
• Row-level security in our database
• Regular security audits and updates
• Limited employee access to personal data

5. Your Rights and Choices

You have the right to:

• Access – Request a copy of your personal data
• Correct – Update or correct inaccurate information
• Delete – Request deletion of your account and data
• Export – Download your match history and statistics
• Opt-out – Unsubscribe from marketing communications

To exercise these rights, contact us at [email protected].

6. Children's Privacy

Our services are designed to be used by tennis players of all ages, including children under 13. We require parental consent for accounts of children under 13. Parents can:

• Create and manage child accounts
• Review their child's match data
• Delete their child's account at any time

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You can request deletion at any time. Some information may be retained for legal compliance or legitimate business purposes.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: